These are indoor and outdoor pieces, but they do appreciate a little shelter from the elements to stay in pristine condition. To store them in the off-season, place them in a temperature controlled space to keep the heat from misshaping them (and making you sad when you open next season!). The shipping boxes are great for storing!!
PROCESSING:This piece is ready to ship and processing will take 2-3 days approximately. At that time, we will ship your order according to our shipping policies
IMPORTANT TO NOTE:Please note that due to everyone's monitor displaying differently, the colors you see may vary slightly from monitor to monitor and to the actual product.
Thank you so much for visiting my shop and for considering pieces that allow my passion to make your home even more beautiful. Purchase with confidence in a seller with excellent reviews and over 10,000 sales between all selling venues. Please message me with any questions before purchasing. The backbone of my business is custom creations so if you don't find exactly what you're looking for, please contact me at the email address below.
1. The following items cannot be returned or exchanged: bodysuits, lingerie, swimwear, jewelry, beauty, customized product and accessories (except scarves, bags, and mermaid blankets).
2. Returned items must be in their unused condition with the original packing. We do not accept a returned item that has been worn, damaged, washed, or altered in any way.
3. We accept return of products. Customers have the right to apply for a return within 14 days after the receipt of the product.
4. We do not accept returned items that have been sent back without proper returns requests.
5. We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost.
6. Please be sure to double-check your returns before shipping them out. We are not responsible for the return of non-Pinkkik products .
Note: The original shipping fee and Shipping Guarantee are non-refundable.
We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get refund. We cannot cancel the order if the product is already shipped out.
Returns (if applicable)
We accept return of products. Customers have the right to apply for a return within 14 days after the receipt of the product.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.Please do not send it back to the warehouse of logistics company and manufacturer,we will not take responsibility for that caused.
Customers will only be charged once at most for shipping costs.
Refunds (if applicable)
Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you have not received a refund, please check your account statement again. The bank refund processing time will take 7-15 working days. If you have any questions, please contact our after-sales staff, contact us at [email protected]
Please contact our Customer service at [email protected] to get the return address.